One Platform, Total Operational Control: Superga Unifies All Multi-Site Operations

Superga Beauty

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Vertical:

Cosmetics Industry – Multi-Site Operations

Goal:

Centralize every operation in a single agile, collaborative platform.

Results

  • 15+ connected use cases
  • Seamless collaboration across 6 production sites
  • 80% of administrative processes automated

🧭 Context

Superga Beauty runs a multi-site industrial operation covering all functions: Production, Maintenance, Quality, IT, EHS, HR…
Before Kostango, each process lived in separate tools or spreadsheets. The result? Siloed operations, manual tasks, limited cross-functional visibility, and inefficiencies in daily management.

The need was clear: unify all operational processes in one agile platform, adaptable to every use case while maintaining overall coherence.

Challenges

Superga managed a wide range of operational activities and internal & client projects:

  • Equipment and IT maintenance
  • Operational projects
  • Purchase requests
  • EHS (incident and non-conformity management)
  • HR tasks like leave and absence management

With so many processes spread across disparate tools, key friction points emerged:

  • Time wasted searching for or re-entering information
  • Difficulty tracking cross-functional actions
  • Complex management of internal and client projects
  • Slow, low-visibility collaboration across sites
  • Heavy document management (quotes, delivery notes, signatures)

Superga needed a single, flexible system able to support diverse functions and workflows, while remaining simple for teams to use.

🛠️ Solution Implemented

Kostango became the central hub for all Superga operations, consolidating maintenance, HR, EHS, projects, and purchase requests into a single, customizable platform.

Each process comes with its own workflow:

  • Purchase requests & document management: All requests are digitized with hierarchical workflows based on amounts. Quotes and delivery notes are linked, and alerts notify teams of misalignments or missing documents. Visual management enables real-time tracking of pending signatures, with one-click approvals via e-signature.
  • Equipment & IT maintenance: Planning, intervention tracking, and history centralized.
  • Internal & client projects: Track milestones, responsibilities, and actions across all sites.
  • EHS: Incident and non-conformity tracking with full resolution workflows and traceability.
  • HR: Leave and absence management with centralized visibility and approvals.

All actions are automatically consolidated, with history, notifications, and integrated discussions, making coordination between teams and sites seamless. The low-code engine allows new use cases to be added quickly without technical complexity.

Results

With Kostango, Superga significantly simplified and accelerated its processes:

  • 🧩 15 cross-functional processes centralized on one platform instead of multiple tools and scattered Excel files
  • 📂 4x faster access to documents thanks to centralized, structured workflows
  • 🔄 80% of administrative processes automated, with visual signature tracking and alerts for misaligned amounts
  • 🧠 3x faster coordination across 5 production sites
  • 📊 5x faster management of purchase requests and projects, with real-time tracking and full visibility of approvals

“Very quickly, we turned Kostango into a global Operations management system, covering no less than 15 use cases!”

Christophe Alessandrini, Chief Operations Officer, Superga Beauty

🔄Next Steps

Superga continues to expand Kostango to further strengthen:

  • Internal project management
  • Consolidated operational reporting
  • Task automation across new sites
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