🧭 Context
At DPS, production is highly hands-on: few machines, many skilled gestures, all performed by artisans and operators. This makes safety and quality essential at every step of jewelry manufacturing.
Until now, quality and safety audits were conducted… but tracking them over time was challenging. Improvement projects often got lost among Excel sheets and emails. DPS needed a way to structure efforts without rigidifying the teams’ daily work.
❗ Challenges
In the luxury industry, every detail counts.
As a leader in high-end jewelry production, DPS had to guarantee the highest levels of quality and safety. Before Kostango, several obstacles slowed progress:
- Quality audits weren’t always traced or centrally monitored
- Non-conformities were handled locally, with no global visibility or prioritization
- Safety audits were partial, making it hard to demonstrate long-term rigor
- Teams lacked a simple, mobile tool to document observations daily
Result: Traceability wasn’t meeting the luxury industry’s high standards.
🛠️ Solution
With Kostango, DPS built a quality and safety management system aligned with the most demanding standards:
- Quality audits in production: each piece of jewelry is evaluated precisely; deviations are tracked in real time, documented (photos, classification), and assigned to a responsible owner
- Safety audits: field teams conduct regular checks to ensure best practices and strict procedural compliance
- Rigorous non-conformity follow-up: each issue is tracked until resolution, with clear visibility on deadlines and progress
- Data consolidation: all audits and actions are centralized in one space, accessible to quality teams and management
Kostango combines rigor, traceability, and operational excellence, in line with luxury sector standards.
✅ Results
The results are tangible and directly support DPS’s image of excellence:
- 💎 Improved quality rate on production through structured deviation tracking
- 📊 Hundreds of audits conducted each month, covering 100% of critical stations
- 📈 Better prioritized non-conformities handled faster, ensuring consistent quality
- 🤝 Stronger adoption of best practices by field teams using a simple, mobile tool
- 🔄 More effective quality committees, thanks to consolidated, real-time data
