Performance Management: A Living Visual Management Board

Gypass

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Vertical:

Industry – Industrial Joinery (garage doors, gates, etc.)

Goal:

Structure quality initiatives, projects, and incident management within a single, connected, and operational daily tool.

Results

  • 30% reduction in non-conformities within 6 months
  • Incident resolution time cut in half
  • Zero double data entry — fully connected, fully traceable workflows

🧭 Context

At Gypass, industrial performance is driven by collective momentum.

But how do you manage quality initiatives, incidents, improvement projects, and daily rituals—without getting lost in emails, spreadsheets, and paper reports?

The team was looking for a simple, comprehensive, and visual tool capable of structuring both daily operational management and long-term improvement projects—while keeping their shop floor rituals alive and frictionless.

Challenges

Gypass faced several operational hurdles:

  • Dispersed product quality controls
  • Complex incident tracking and slow action follow-up
  • Inefficient paper-based meeting reports
  • Difficulty prioritizing incidents and ensuring proper resolution
  • Improvement projects scattered across multiple tools

They needed a unified, flexible, and dynamic system to structure performance management sustainably.

🛠️ Solution

Gypass selected Kostango as its single digital platform to orchestrate industrial performance.

End-to-end digital quality control
Operators now perform intermediate and final inspections directly on tablets, with photos attached. Data flows in real time from the ERP system, ensuring full traceability and instant visibility.

Connected daily AIC meetings
Performance indicators are automatically synchronized with the ERP, making Top 5 reviews and morning rituals more dynamic, data-driven, and engaging.

Structured incident management
Workshop incidents follow a clear workflow that assigns responsibility and ensures follow-up until closure.

Centralized improvement projects
Projects and action plans are managed within the same platform, simplifying coordination and strengthening cross-team alignment.

Results

Within just a few months, Gypass achieved measurable and sustainable impact:

  • 📉 30% reduction in non-conformities within 6 months
  • Incident resolution time cut in half
  • 📅 Professionalized AIC rituals, fully connected to ERP data
  • 📂 Zero double data entry — fully centralized and traceable workflows
  • 📊 Real-time visibility for both operational teams and leadership

"With Kostango, we cut non-conformities by 30%. Continuous improvement and project management make team collaboration seamless, and actions get executed drastically faster!"

Nicolas Boclet – Production Director, Gypass

🔄 Next Steps & Outlook


Gypass plans to continue expanding their Kostango platform to further boost operational performance:

  • Build a dynamic visual board (AIC-style) to run team rituals and track key metrics in real time
  • Integrate specialized modules for predictive maintenance and skills management
  • Strengthen traceability with automated links between quality checks, incidents, and improvement projects
  • Extend the solution to additional sites and processes for standardized industrial performance across the organization
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