🧭 Contexte
Transgourmet is a major player in B2B food distribution, with a strong commitment to operational excellence and quality.
Before Kostango, quality management relied on scattered Excel files, paper audits, and manual follow-ups — impossible to get a clear, structured, and reliable nationwide view.
What started as a need to replace an unmanageable Excel audit file quickly turned into a vision for a fully centralized, flexible, and scalable quality system covering audits, self-checks, ISO compliance, GDPR, non-conformity tracking, and strategic committee management — all in one customizable platform.
❗Challenges
The old Excel system quickly reached its limits:
- Files multiplied and circulated uncontrolled
- User permissions were hard to manage
- Teams found the interface discouraging
- No clear traceability of non-conformities or action plans
Result: few consolidated indicators, poor planning, and low adoption. Only ~50 audits were completed per year, far below needs. Continuous improvement was blocked.
🛠️ Solution
With Kostango, Transgourmet rebuilt quality management on solid, digital foundations:
- Centralized annual audit planning by site
- Custom, easy-to-complete audit forms on the field
- Integrated self-checks across subsidiaries (safety, satisfaction, etc.)
- Structured non-conformity follow-up with history and dashboards
- Dynamic dashboards consolidating data by business unit, site, or subsidiary
- GDPR-compliant tracking built-in
- Strategic committee management (meetings, action plans, decisions)
Result: rapid adoption on the field, no heavy training, and immediate performance gains.
✅ Résultats obtenus
In just one year:
- 🧮 250+ audits conducted across 9 business units
- 🚀 5x increase in non-conformity closure rate
- 🤝 Stronger subsidiary engagement via self-checks
- 🔐 GDPR compliance structured and monitored
- 🎯 Enhanced quality management for ISO 9001 and other standards
Transgourmet’s journey with Kostango shows how starting simple, digital, and centralized can quickly scale into a fully connected quality ecosystem — progressive, fast, and effective.
